2008 Interim Service Transformation Manager Network Rail
 
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Assessed IT Service Support performance, people, processes and technology.

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Developed initiatives and implementation plan to address shortcomings.

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Initiated re-engineering of Hep Desk processes to promote service focus.

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Established programme to align group with NR "World Class" initiative.

  2007 Project Manager Zeroarena Ltd.
 
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Estate renovations delivered to time and budget.

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Management development programme undertaken.

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Provision of business consultancy to small/start-up enterprises.

 

2005 - 2006

Project Manager & Consultant

TORI Global

 
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Authored successful software sales proposal worth €400,000 to TORI.

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Delivered projects assessment for client, savings up to $300,000 identified.

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Initiated website development project worth $250,000 to TORI.

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Developed product demonstration and script for IT management application.

 

2003 - 2004

Consultant Project Manager

UN World Food Programme

 
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Analysed project processes. Identified 800+ projects.

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Developed and launched project request process to control inflow of requests.

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Initiated business alignment exercise. Eliminated 60% of projects.

 

2000 - 2001

Product Manager Real-time Data Delivery

Reuters

 
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Launched replacement delivery technology to meet market growth.

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Organised and led 2 day Product Launch conference

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Analysed methods to deliver data to small clients. Avoided potential cost rise.

 

1999 - 2000

Implementation Manager

Bank of Tokyo Mitsubishi

 
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Developed and launched change control process; reduced faults by 75%.

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Rolled out replacement desktop PCs to all 2,000 staff with minimal disruption.

 

1998 - 1999

Project Manager

Reuters

 
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Identified & Managed systems changes for EURO launch.

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Managed Year 2000 certification of selected applications.

 

1996 - 1998

Project Manager

MSS Ltd.

 
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Delivered systems migration feasibility study for Lombard Finance.

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Restored failing project to health, saving potential £150,000 cost overrun.

 

1995 - 1996

Project Manager

Barclays Plc

 
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Delivered global financial data capture system, project worth c£300,000.

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Prepared system assessment and recommendations for development.

 

1990 - 1995

Project Manager

Watkins & Associates

 
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Managed on-schedule implementation of package for Goldman Sachs, Zurich. Project generated SFr 5.0 million revenues.

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Implemented operations procedures and AS/400 system for JP Morgan, Geneva.

 

1989 - 1990

Project Manager

HFC Bank

 
bullet Delivered, to time and budget, modifications to Current & Savings accounts, Clearing and Loans subsystems of ICBS (FISERV).
 

1988

Development Consultant

Kapiti Limited

 
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Established local software consultancy within London Equation sales office.

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Completed business analysis exercise in Paris for a potential client.

 

1985 - 1988

Project Manager

DSL Group

 
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Directed design of industry-leading, real-time trading system for Gerrard & National.

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Managed project to develop complete business system for Gerrard & National. Project worth c.£6 million, all phases delivered on time.

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System/38 Division manager: established the division, strategy and marketing.

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