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2008 |
Interim
Service Transformation Manager |
Network
Rail |
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Assessed IT
Service Support performance, people, processes and technology. |
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Developed
initiatives and implementation plan to address shortcomings. |
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Initiated
re-engineering of Hep Desk processes to promote service focus. |
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Established
programme to align group with NR "World Class" initiative. |
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2007 |
Project Manager |
Zeroarena Ltd. |
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Estate renovations
delivered to time and budget. |
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Management
development programme undertaken. |
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Provision of
business consultancy to small/start-up
enterprises. |
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2005 - 2006 |
Project Manager &
Consultant |
TORI Global |
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Authored
successful software sales proposal worth €400,000 to TORI. |
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Delivered projects
assessment for client, savings up to $300,000 identified. |
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Initiated website
development project worth $250,000 to TORI. |
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Developed product
demonstration and script for IT management application. |
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2003 - 2004 |
Consultant Project Manager |
UN World
Food Programme |
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Analysed project
processes. Identified 800+ projects. |
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Developed and
launched project request process to control inflow of requests. |
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Initiated
business alignment exercise. Eliminated 60% of projects. |
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2000 - 2001 |
Product Manager Real-time Data Delivery |
Reuters |
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Launched replacement delivery
technology to meet market growth. |
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Organised and led 2 day Product
Launch conference |
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Analysed methods to deliver data
to small clients. Avoided potential cost rise. |
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1999 - 2000 |
Implementation
Manager |
Bank of Tokyo
Mitsubishi |
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Developed and launched change
control process; reduced faults by 75%. |
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Rolled out replacement desktop
PCs to all 2,000 staff with minimal disruption. |
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1998 - 1999 |
Project Manager |
Reuters |
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Identified & Managed systems
changes for EURO launch. |
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Managed Year 2000 certification
of selected applications. |
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1996 - 1998 |
Project Manager |
MSS Ltd. |
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Delivered systems
migration feasibility study for Lombard Finance. |
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Restored failing project to
health, saving potential £150,000 cost overrun. |
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1995 - 1996 |
Project
Manager |
Barclays
Plc |
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Delivered
global financial data capture system, project
worth c£300,000. |
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Prepared system assessment and
recommendations for development. |
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1990 - 1995 |
Project
Manager |
Watkins &
Associates |
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Managed on-schedule implementation of package for Goldman Sachs,
Zurich. Project generated SFr 5.0 million revenues. |
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Implemented operations procedures and AS/400 system for JP Morgan, Geneva. |
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1989 - 1990 |
Project
Manager |
HFC Bank |
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Delivered, to time and budget, modifications to Current &
Savings accounts, Clearing and Loans subsystems of ICBS
(FISERV). |
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1988 |
Development Consultant |
Kapiti
Limited |
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Established
local software consultancy within London Equation sales office. |
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Completed
business analysis exercise in Paris for a potential client. |
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1985 - 1988 |
Project
Manager |
DSL Group |
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Directed design of industry-leading, real-time trading
system for Gerrard & National. |
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Managed
project to develop complete business system for Gerrard &
National. Project worth c.£6 million, all phases delivered on
time. |
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System/38 Division manager: established the division, strategy and marketing.
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